Return & Refund Policy

    At Ledforbuilders.com, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

    Returns

    • You may request a return within 30 days of receiving your order.
    • To be eligible for a return, your item must be unused, in its original packaging, and in the same condition you received it.
    • Returns must be authorized before being sent back. Please contact our support team at contact@ledforbuilders.com to initiate the return process.

    Non-Returnable Items

    • Custom or special-order products
    • Items marked as “Final Sale”
    • Products that have been installed or used

    Refunds

    • Once your return is received and inspected, we will notify you of the status.
    • If approved, your refund will be processed to your original method of payment within 5–7 business days.
    • Shipping costs are non-refundable unless the return is due to our error or a defective product.

    Exchanges

    • We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at support@ledforbuilders.com.

    Shipping for Returns

    • You are responsible for paying for your own shipping costs for returning your item, unless otherwise agreed upon.
    • We recommend using a trackable shipping service or purchasing shipping insurance for valuable items.